Terms of service

Welcome to Namah by Parul Mongia. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by Namah by Parul Mongia. Throughout the site, the terms “we”, “us” and “our” refer to the brand. By visiting our website and/or purchasing from us, you agree to engage in our “Service” and be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Services

All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time.

Each garment is designed with attention to detail and may have slight variations due to handcrafted processes.
Colors may vary slightly due to screen settings and photography.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.
Prices are subject to change without notice.
We accept secure payments through trusted payment gateways.
In case of pricing errors, we reserve the right to cancel or refuse any order.

4. Orders & Cancellations

Once an order is placed, it cannot be cancelled after processing has begun.
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or errors in product information.

5. Shipping & Delivery

Orders are processed within a specified timeframe mentioned on the product page.
Delivery timelines may vary depending on location.
We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy.
Items must be unused, unworn, and in original condition with tags intact.
Custom-made or made-to-order products are non-returnable unless damaged or defective.

7. Intellectual Property

All content on this website, including images, designs, text, logos, and graphics, is the property of Namah by Parul Mongia and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to use the website for any unlawful purpose or violate any applicable laws. Any misuse of the website may result in termination of access.

9. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in your operating city (e.g., Delhi / Mumbai — update as needed).