Privacy policy

At Namah by Parul Mongia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)

Non-Personal Information

Browser type and device information
IP address
Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding purchases, updates, or support
Improve our website, products, and services
Send promotional emails or offers (only if you opt-in)
Prevent fraudulent transactions and ensure website security

3. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card or sensitive payment information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Trusted logistics partners for order delivery
Payment service providers
Legal authorities, if required by law

5. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Understand user preferences
Improve website performance
Provide a personalized experience

You can choose to disable cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.